The majority of our products are made upon order, so orders are often dispatched in three to five days after confirmation. We know that sometimes things are a little last minute, so if you do need your products urgently, please let us know prior to confirmation and we'll try our best to accommodate.
We have put in a lot of effort in our products and we hope that you receive it in good condition. We encourage self-pickup as our handcrafted products are fragile. However, if it is not convenient for you, we do offer delivery services at an extra cost.
Our products are all handmade with great care and passion, and we hope that you are happy with your purchase. Please note that products are handcrafted using natural ingredients, some minor irregularities can occur, such as marks, little globules etc. Please bear in mind that these are an inherent part of the product and should not be considered a defect.
Issue with colour resolution or pattern
Please bear in mind that photos may slightly differ from actual product in terms of colour due to the position, lighting, editing, or the screen display. Our products are individually handcrafted, thus they are unique to itself.